Poppin Assistant​​

Starting Pay: $16/hr+
20-30+ hrs per week

Reporting directly to the Shop Owner, the Assistant Store Manager is responsible for creating connections with customers and team members, implementation of retail sales strategies, in-store programming, and visual merchandising/displays. The Assistant Store Manager  is equally responsible for supporting the Poppin' Party Co. storefront in Madison, AL and the e-commerce store with order fulfillment and customer service, thus ensuring brand uniformity. The ideal candidate has a creative mindset in matters of marketing, management, and customer service;  experience working in a small team setting; and excellent communication, time management and organizational skills. You are someone who loves the details and believes every occasion is special and delivers exceptional customer service to ensure others feel the same way! You love getting to know people and have a keen memory for names and faces. No task is too small, and no detail is ever overlooked. You have an inherent desire to connect, to learn and to build a brand. You lead with your heart but strategize for the sale.  

You are entrepreneurial and have a merchant mentality. You drive for results and develop your team to achieve sales goals. You are responsible for all aspects of store retail operations and maintain a premium guest experience. You maintain store inventory levels, smooth out processes and own the visual aesthetic of the store. You work closely with key relationships and represent Poppin' Party with excitement and warmth. Your staff loves working with you and your guests love seeing you.  

As an Assistant Store Manager at Poppin' Party Co., you will be responsible for:

• Supporting Store Owner and other team members with the achievement of retail store targets by driving sales + growing the Poppin' Party Co. brand

• Delivering sales through friendly and efficient customer service

• Ensuring our customers have a fun and enjoyable shopping experience

• Demonstrating Poppin' Party Co. products and service offerings 

• Assisting customers with their queries using your product knowledge

• Assisting with processing store deliveries/pick-ups, online orders, visual merchandising, stock takes, markdowns, inventory management and promotions

• Filling balloons with helium + making balloon garland kits (training provided)

• Ensuring the store looks presentable and inviting to our customers. Including window display.

• You are responsible for all areas of the guest experience.  

• You are on the floor five to six days a week working with guests and coaching your staff. 

• Through excellent time management, you create a schedule allowing for dedicated time for weekly scheduling, inventory, customization, and events . Planning and executing events.

• You ensure your team utilizes sales techniques and demonstrates them by actively selling on the floor. You lead by example.  

• You perform daily store walkthroughs, visual merchandising and sell-through assessment. 

• You complete inventory receiving and processing as well as discrepancy and stock level management through the inventory communication channels. 

• You keep the back of house so well-organized it could be the front of house. 

• You delegate tasks based on strengths and utilize coaching moments to develop your staff.  

• You make decisions in the guest’s best interest while coaching and empowering your staff to do the same.  

• Recruit, train and develop staff and ensure all positions are filled with qualified, brand-savvy employees.   

• You are fully accountable for overseeing the brand execution of in-store trunk shows.  

• Daily Opening + Closing Checklist of light cleaning and organization to ensure store inside and out looks its best at all times

• Must be available to work days/nights and weekends 30-40 hours per week

Desired Qualifications + Experience

• Passion for guest experience

• Prior retail experience preferred

• Excellent organizational skills

• Excellent technology + computer skills

• Understands the importance of Customer Service

• Sound understanding of mathematics and strong reading comprehension skills

• Ability to stand during scheduled shifts

• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally

• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers

• Ability to operate POS system + answer phone

• Event set up and break down in Poppin' Party Co. retail store. 

• Excel at integrating fun and joy as part of your daily work experience and the environment you create for your staff and for your guests.  

• Operationally-savvy and numbers oriented. 

• You have clear communication and the ability to ask for what you need.  

• You are solution-focused and take calculated risks. 

• Savvy planning and executing events. 

APPLY HERE

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